The Mark Grand Hotel, Saitama

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Key details

About the Hotel

3-2 Shintoshin Chuo-Ku, Saitama, Japan

Perfect

8.7

9.7

/10

4.0

“I loved the vibrant atmosphere and convenient amenities nearby.”view full review

Amenities

The Mark Grand Hotel offers a range of premium amenities including four on-site restaurants featuring Japanese, Italian, French, and buffet-style cuisines. Guests can access an elegant ballroom perfect for events, along with versatile meeting rooms designed to accommodate business needs. A fully equipped fitness center provides opportunities for guests to maintain their workout routines during their stay.

Rooms

The hotel has 153 guest rooms, including 12 suites, each designed to provide a blend of comfort and utility. Rooms come equipped with amenities such as flat-screen TVs, air conditioning, and en-suite bathrooms with toiletries. Suites offer additional living space and upscale amenities, creating a distinct environment for relaxation or work.

Location

Situated in the heart of Saitama, The Mark Grand Hotel is a short walk from major attractions like Saitama Super Arena and the Lalaport Mall. The property enjoys direct access to public transportation for convenient travel throughout the city. Guests can also explore nearby parks and cultural sites just minutes away.

Business

The hotel provides a comprehensive business center that includes high-speed internet access and printing services. Meeting rooms are available for corporate events, equipped with audiovisual equipment to facilitate presentations. The dedicated staff assists in planning and organizing business functions, ensuring smooth operations.

Dining

Dining at The Mark Grand Hotel offers multiple options, such as the French restaurant called La Terrasse and the Japanese restaurant, Ryotei Shin. The buffet restaurant serves a variety of international cuisines, catering to various tastes and preferences. Guests can also enjoy drinks and light meals at the lounge bar, creating opportunities for relaxation after a long day.

Highlights

Location: Short walk from Saitama Super Arena

Rooms: 153 guest rooms and 12 suites

Dining: French restaurant called La Terrasse

Business: Comprehensive business center

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Economy Twin Room1500 check 1000 check out

2 persons

22 m²

2 Single beds

Shower

Heating

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Standard Single Room1500 check 1000 check out

2 persons

19 m²

1 Single bed

Shower

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Standard Twin Room1500 check 1000 check out

2 persons

24 m²

2 Single beds

Shower

Heating

room details

Standard Double Room1500 check 1000 check out

2 persons

19 m²

1 Double bed

Shower

Heating

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Well-Equipped Gym

“I was pleasantly surprised by the fitness center at The Mark Grand Hotel. It offered a full gym including a pool and walking track. Although there is a small fee to access the gym, the facilities were clean and well-maintained, making it a great spot for me to stay active during my visit. Just be aware that the gym opens at 9 am, which could be a slight inconvenience for early risers.” view full review

Spacious and Clean Rooms

“The room I stayed in was quite roomy for a Japanese hotel. I booked a Superior Twin-Bed Room which had a generously sized bathroom. The clean and modern decor made my stay very comfortable, and I appreciated having enough space to move around as well as to put my luggage down without hassle.” view full review

Clean and Functional Bathroom

“I found the bathroom in my room to be spacious and well-equipped. While the bathroom amenities were not extravagant, it was clean and provided all the essentials I needed. The larger size made it easier to use, something that I always appreciate while traveling.” view full review

Great In-Room Entertainment

“I loved the in-room entertainment options available at the hotel. The TV had a good selection of channels, allowing me to relax and catch up on some shows during my downtime. It added another layer of comfort to my stay, especially after a busy day out exploring.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sauna
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

3-2 Shintoshin Chuo-Ku, Saitama, Japan

Map view

3-2 Shintoshin Chuo-Ku, Saitama, Japan

City landmarks

Park

Keyaki Hiroba

770 m

Stadium

Saitama Super Arena

770 m

Zoo

Omiya Park

3.3 km

Event hall

Omiya Sonic City

2.2 km

Shopping Area

Cocoon City

770 m

Landmark

Mint Museum Saitama

1.5 km

Landmark

John Lennon Museum

710 m

Landmark

Bornelundo Saitama Shintoshin

740 m

Museum

Railway Museum

3.9 km

Museum

The Museum of Modern Art

2.3 km

Mall

Cocoon 3

660 m

Landmark

Hikawa Shrine

3.1 km

Landmark

Shinmei Shrine

770 m

Stadium

NACK5 Stadium Omiya

3.0 km

Landmark

Saitama City Comprehensive Center for Children and Families

930 m

Landmark

Enjo-in

1.6 km

Landmark

Reds Square

2.1 km

Park

Yono Park

2.7 km

Landmark

Shio Jizoson and Kosodate Jizoson

1.5 km

Landmark

Movix

1.5 km

Park

Kitaurawa Park

2.3 km

Landmark

Aeon Mall Yono

1.8 km

Landmark

Sl C1229号

1.5 km

Landmark

Yamamaru Park

1.5 km

Landmark

Omiya Sengen Shrine

1.5 km

Landmark

Saitama City Museum

2.5 km

Landmark

Enjouin temple

1.6 km

Landmark

Tenso jinja shrine

1.7 km

Landmark

Ohkunisha shrine

1.8 km

Landmark

Kanezuka Park

2.2 km

Nearby

Park

Keyaki Hiroba

450 m

Stadium

Saitama Super Arena

450 m

1 Chome-190番地２２ Kitabukurocho

Mint Museum Saitama

460 m

Shopping Area

Cocoon City

450 m

1-10-3 Kamiochiai

Shinmei Shrine

450 m

4-4-10 Kamikizaki

Saitama City Comprehensive Center for Children and Families

460 m

Restaurants

Chinmaya Saitamashintoshinten

600 m

Shintoshin

Getting around

City Centre

Saitama24 min · 2.0 km

Airports

Tokyo International Airport (HND)80 min · 53.3 km

Narita International Airport (NRT)124 min · 82.4 km

Underground

Urawa-misono13 min · 8.4 km

Higashi-Kawaguchi15 min · 10.0 km

Reviews and Ratings

Feedback from previous guests about their experience.

United States, March 2025

5.8/10

I had a mixed experience at this hotel. On one hand, the room was clean, spacious, and had a fantastic view of the city, which was a highlight for me. However, the service was disappointing, and the amenities, particularly the bath facilities, left a lot to be desired. If you're looking for a simple stay with a nice room, it's decent, but don't expect great service or well-maintained facilities.

Rooms

8.0

The room was surprisingly large for a single occupancy, offering a stunning view of the city. It felt clean and modern.

Service

5.0

Unfortunately, the service was quite rude and condescending. When I voiced my concerns at the front desk, they were unresponsive.

Location

8.0

Located about a ten-minute walk from Saitama-Shintoshi station, it's in a vibrant area filled with shops and restaurants. The accessibility is a definite plus.

Dining

Facilities

5.0

While the hotel boasted a Japanese bath and a gym, the bath was small and in need of maintenance, and I was disappointed that I had to pay extra to use basic facilities.

Joseph

United States, February 2025

5.8/10

I had a mixed experience at this hotel. The room was spacious with a great city view, which I appreciated for the low price. However, the service was quite poor, and the amenities like the Japanese bath were disappointing and required extra fees. If you're looking for a place just to sleep and don't care much about additional facilities, this hotel could work for you.

Rooms

8.0

The room was fairly large for a single, clean, and offered a great view of the city.

Service

5.0

The staff at the front desk were rude and condescending, which was frustrating during my stay.

Location

8.0

The hotel is located in a busy area with lots of shops and restaurants nearby, and it's an easy walk from Saitama-Shintoshi station.

Dining

Facilities

5.0

The Japanese bath was a letdown and not worth the extra cost. The pool looked nice, but I couldn't use it without a swimsuit.

Robert

United States, January 2025

6.6/10

I had a mixed experience at this hotel. The room was spacious and offered an amazing view of the city, providing good value for the price I paid. However, the service was lacking, and the amenities like the bath and swimming pool had some significant drawbacks. If you need a clean and comfortable room in a convenient area, this hotel could work, but don't expect much in terms of service or quality of facilities.

Rooms

8.0

The room was fairly large for a single and had an astonishing view of the city, which I really appreciated.

Service

5.0

Unfortunately, the staff's attitude was rude and condescending when I raised concerns, which really impacted my stay.

Location

9.0

The hotel is conveniently located within a ten-minute walk from Saitama-Shintoshi station and close to a shopping mall with various dining options.

Dining

Facilities

5.0

While there are nice facilities like an outdoor jacuzzi and a gym, their accessibility was limited as I had to pay extra to use them, which felt disappointing.

Spacious room

Rude service

Christopher

United States, November 2024

6.2/10

I had a pleasant stay overall with a spacious room and a striking view of the city. The hotel's location was convenient, making my visit to the nearby railway museum a breeze. However, I was disappointed with the amenities, especially the Japanese bath that I had looked forward to, which turned out to be a letdown. While the room seemed clean and comfortable, the service left a lot to be desired, as the staff were rather rude and unhelpful.

Rooms

8.0

The room was fairly large for a single occupancy and had an amazing view of the city. It was clean and modern, though not brand new.

Service

5.0

The service was quite poor; the staff at the front desk were rude and condescending, showing impatience with my concerns.

Location

9.0

The location was excellent, situated conveniently near Saitama-Shintoshi Station and a large shopping mall, making it easy to explore the area.

Dining

Facilities

5.0

The facilities included a Japanese bath, pool, outdoor jacuzzi, and gym, but the Japanese bath was small and disappointing in quality. Additionally, I found it inconvenient that entry to these amenities required an additional fee.

Bob

United States, October 2024

6.2/10

I found the hotel to be a decent choice with a clean room and a comfortable bed at a great price. The proximity to the railway museum was a big plus, along with the spacious room and lovely city views. However, I was disappointed with the additional charges for the facilities, the quality of the bath was lacking, and the staff's service left much to be desired.

Rooms

8.0

The room was fairly large for a single and had an amazing view of the city, making it a nice space to relax after a day of sightseeing.

Service

5.0

I encountered rude and condescending staff at the front desk, which significantly impacted my experience.

Location

9.0

The location is very convenient, with easy access to the Saitama-Shintoshi station and nearby shopping options.

Dining

Facilities

5.0

While the hotel has a gym, a swimming pool, and a hot spring, be aware that using these comes with extra charges, and the conditions of the bath left a lot to be desired.